Privacy Policy

Last updated: 26-11-2025

Welcome to Arohan Gems & Jewellery (Arohan Valley Communication LLP).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://arohangemsjewelery.com/ or make a purchase from us.

By using our website, you agree to the practices described in this policy.

Who We Are

Arohan Gems & Jewellery
Operated by: Arohan Valley Communication LLP
Email: hello@arohangemsjewelery.com
Website: https://arohangemsjewelery.com/
We sell artificial gems and jewellery online.

Information We Collect

We may collect the following information when you use our website:

1. Personal Information

When you place an order, register, or contact us, we may collect:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by payment partners)

2. Automatically Collected Data

When you browse our site, we may collect:

IP address
Browser type
Device information
Pages visited
Cookies and tracking data

This helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

Process and deliver orders
Communicate with you about orders and support requests
Improve our website and services
Send promotional offers (only with consent)
Prevent fraud and ensure secure transactions
Maintain legal and accounting records

Cookies

Our website uses cookies to:

Remember your cart
Store login sessions
Analyze website traffic
Improve shopping experience

You may disable cookies in your browser, but some features may not work properly.

Sharing of Information

We do not sell or rent your personal information.

We may share data only with:

Payment gateways (e.g., Razorpay, PayPal, UPI providers)
Shipping and courier partners
Website hosting and security providers
Analytics services (e.g., Google Analytics)
Legal authorities when required by law

All third-party partners are required to protect your information.

Payment Security

Payments on our website are handled by secure third-party payment processors.
We do not store your full credit/debit card or UPI information on our servers.

Data Protection

We take reasonable measures to protect your data, including:

SSL encryption
Secure hosting
Limited access to personal data
Regular website security checks

However, no online transmission is 100% secure.

Your Rights (India & Global Users)

You may request to:

Access your personal information
Correct or update information
Delete your account/data
Withdraw marketing consent

Contact: hello@arohangemsjewelery.com

Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices.

Children’s Privacy

We do not knowingly collect data from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy, contact:

Arohan Valley Communication LLP
Email: hello@arohangemsjewelery.com
Website: https://arohangemsjewelery.com/